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Management Analyst II



Location: City, Irving , TX 75060
Department: City Manager
Job Status: Full-Time
Status: Accepting Applications
Details: CLOSING DATE: APRIL 11, 2018
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Job Summary

Duties include assisting with citywide project management, including the City’s strategic plan and performance measurement program – identifying and developing organizational benchmarks and performance measures, and preparing related reports; providing assistance and facilitating organization analysis studies and process reviews through the use of various process improvement tools and methodologies; administering and analyzing customer satisfaction surveys for city departments; coordinating and conducting analysis of citizen, business and employee surveys; and conducting complex studies, research and analysis on a wide range of other municipal programs and functions. Duties also include developing training materials and conducting training for city staff; and coordinating project activities for cross-functional teams. A minimum of two years of related experience; and a Master’s degree, or additional experience comparable to degree, in public or business administration required. Municipal government experience preferred. Must have knowledge of the principles of public administration and the methods and techniques of performance measurement, statistical and fiscal analysis, and report writing. Must have a high level of proficiency in MS Word and Excel. Experience using statistical software is beneficial. A résumé must be submitted with application.

 PAY GRADE GG18 / FULL RANGE $4,029 - $5,682 PER MONTH ($48,348 – $68,184 ANNUALLY)